Hotel Swing is a modern four-star hotel located in a quiet area of Krakow. This hotel offers a unique atmosphere with stylish interiors and exceptional service. It features a range of amenities, including a spa and wellness center. Guests are conveniently positioned to explore cultural landmarks like Wawel Castle and the Main Market Square.
Location
Situated in the northern part of the city, the hotel provides easy access to key attractions such as the Polish Aviation Museum and Wawel Royal Castle. Public transportation links are located just outside the hotel for convenient travel. The roundtrip airport shuttle service connects guests to John Paul II International Krakow-Balice, which is located 20 km away. Moreover, an aqua park and several shopping malls are within proximity.
Rooms
The hotel offers 148 air-conditioned rooms equipped with modern comforts such as LCD televisions and free WiFi. All rooms feature a private bathroom, hairdryer, and essential amenities. Certain units include a seating area for relaxation and extra spacious apartments with living spaces. Guests can expect soundproofed rooms and various bedding options to accommodate different preferences.
Eat & Drink
Guests can enjoy meals at two on-site restaurants, Quickstep and Retro Club, known for traditional Polish and regional dishes crafted by top chefs. Buffet breakfasts are served on weekdays, ensuring a fresh start to the day. The vibrant atmosphere of the dining establishments encourages guests to savor delicious meals and favorite cocktails. A coffee shop/café also offers additional casual dining options.
Leisure & Business
Hotel Swing features a full-service spa and wellness center, offering a variety of massages and body treatments. Recreational amenities include a sauna, steam room, and access to a private beach. The hotel also accommodates business needs with a conference center and meeting rooms totaling 580.5 m², alongside a 24-hour business center. Facilities for disabled guests are available, enhancing accessibility.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
John Paul II International Krakow-Balice (KRK)
17.8
km
Katowice (KTW)
106.0
km
Train
Kraków Main Station
3.4
km
Facilities
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Variety of Breakfast
“The breakfast at the hotel was excellent and very diverse, catering to different tastes. I enjoyed the plethora of options available, including local delicacies and international favorites. It truly set a positive tone for my day!” view full review
Perfect for Families
“My family and I had a wonderful time utilizing the amenities designed for kids. The hotel provided wristbands for complimentary access to the park play area next door, which my daughters absolutely loved!” view full review
Spacious Family Rooms
“We booked a family room and were pleasantly surprised by how spacious it was. The adjoining rooms were clean and well-maintained, making our stay comfortable and enjoyable.” view full review
Nearby Aqua Park
“One of the highlights of our stay was the proximity to the aqua park. I was thrilled to find out that guests receive a discount for access, making it a perfect spot for family fun just steps away from the hotel.” view full review
Aleja Generala Tadeusza Bora-Komorowskiego 41 Centrum Serenada
Reviews and Ratings
Feedback from previous guests about their experience.
60%
enjoyed the hotel and would happily stay again
6.0/10
Guest rating
Rooms
8.0
Location
7.0
Service
7.4
Dining
7.6
Guest reviews
6.0/10
based on 5 reviews
4/5
based on 380 reviews
8.4
8.4/10 based on 1631 reviews
#122 of 269 hotels in Krakow based on Tripadvisor
Charlotte
United Kingdom,
March
2025
6.4/10
I had a pleasant stay at Hotel Swing. The rooms were spacious and clean, providing a comfortable atmosphere. While the location was a bit far from the city center, I found it convenient with ample public transport options. The food quality was impressive, though I felt breakfast could offer more variety for different dietary needs.
Rooms
8.0
The rooms were large and well-equipped, with comfortable beds and air conditioning that was a huge bonus during the heat wave. I appreciated the cleanliness too.
Service
8.0
The staff were friendly and helpful, especially at the front desk when I needed an adaptor. However, I did notice they were occasionally thin on the ground at reception.
Location
7.0
While it was a bit out from the city center, there were shopping malls and a water park nearby, which was great for family entertainment. Public transport made it easy to reach the city in about 20 minutes.
Dining
7.0
Breakfast options were quite good, though I felt they could use more choices for vegetarian and gluten-free diets. The meals at the restaurant were tasty, adding to a generally satisfying dining experience.
Facilities
6.0
Facilities included a mini-mart next door and access to an aqua park, which is a plus for families. However, the sauna seemed outdated and could use some refurbishment.
Cameron
United Kingdom,
March
2025
6.4/10
I had a fairly good stay at Hotel Swing. the breakfast options were diverse and tasty, with plenty to choose from. However, I did face some inconveniences like the distance to the town center, which made exploring less accessible. Overall, the hotel had clean and spacious rooms, but some service aspects need improvement.
Rooms
8.0
The room I stayed in was quite large and clean. really comfortable overall. However, I did notice a lack of power outlets for charging my devices, which was a minor inconvenience.
Service
6.0
While some staff members were quite nice. I encountered a few who seemed unfriendly. The reception could also be more proactive in providing information about perks like discounts for guests at the nearby aqua park.
Location
7.0
The location was a bit far from the city center. perfect for access to the aqua park though. It worked well for my needs, but walking into town wasn’t feasible.
Dining
8.0
Breakfast was substantial with a great variety of options, though I missed having porridge available. I was also pleasantly surprised by the inclusion of Korean kimchi among the offerings.
Facilities
7.0
I appreciated the availability of good Wi-Fi and other hotel facilities. but the mini fridge in my room was in a cupboard and seriously overheating, which raised safety concerns.
Oscar
United Kingdom,
March
2025
6.2/10
I had a nice stay at Hotel Swing, with spacious and clean rooms that provided a lot of comfort. The breakfast was very good, offering a variety of food options. However, the hotel's location was a bit far from the city center, and I found the process of getting around slightly challenging at times.
Rooms
8.0
The rooms were large and comfortable, allowing for a relaxing stay. I appreciated the cleanliness and the warm atmosphere, but the shower could use some upgrades to enhance the overall experience.
Service
8.0
The staff was friendly and helpful, greeting me upon arrival and assisting throughout my stay. They helped address any issues I had promptly, although there were times I encountered some discrepancies, particularly regarding billing.
Location
7.0
While it was conveniently near a shopping mall and an aqua park, I found it a bit far from the city center. Public transportation was easy to find, but the journey took about 20 minutes.
Dining
8.0
Breakfast was a highlight of my stay, with a wide variety of options available each morning. However, I noticed that some items were not replenished quickly, particularly for late risers like me.
Facilities
7.0
The hotel provided good facilities, including access to a spa area that, while not extensive, was nice for relaxation. It's pet-friendly and has various amenities, although there were some issues with parking costs that could be confusing.
Mason
United Kingdom,
March
2025
6.2/10
My stay at Hotel Swing was mostly positive, with clean, spacious rooms and a great breakfast selection. However, I did find the hotel quite far from the city center, which may be a drawback for those wanting to explore Krakow easily.
Rooms
8.0
The rooms were spacious and clean, featuring air conditioning, a mini bar, and a coffee/tea corner. I appreciated the comfort during my stay, but the mattresses could use some improvement for a more restful sleep.
Service
8.0
The staff were friendly and accommodating. They helped us smoothly check in late at night (2:30 am), but communication was challenging as English wasn't spoken outside of reception.
Location
7.0
While the hotel is located near a shopping center and an aqua park (which is a fantastic bonus), it's about a 20-minute bus ride from the city center. The public transport connections were convenient, but I preferred being closer to tourist spots.
Dining
8.0
The breakfast was substantial with a great variety, though I missed some options like orange juice and porridge. The in-house restaurant was decent but priced a bit high for simple meals.
Facilities
7.0
The hotel offered solid amenities, including good internet connectivity and attentive housekeeping. However, the sauna felt outdated, which could use some upgrades for a better experience.
Daniel
United Kingdom,
January
2025
5.0/10
I had a lovely stay at Hotel Swing. the cleanliness and comfort of the rooms were impressive. The location was a bit out of the city center, but the public transport made getting around pretty easy. While the breakfast had a good variety, I felt there could have been more vegetarian options. Overall, it was a great experience and good value for the price.
Rooms
8.0
The rooms were spacious and comfortable, equipped with all the necessities, including a fridge and well-furnished seating. I appreciated the cleanliness. it made for a welcoming environment during my stay.
Service
7.0
The staff were generally professional and attentive, greeting me warmly at check-in. However, my interactions with them were mixed, and I found their accommodation lacking at times.
Location
7.0
While the hotel is not in the city center, I found it conveniently placed near a bus stop which made traveling into Krakow manageable. There’s also an aqua park nearby, which is a bonus for families.
Dining
7.0
The breakfast offered a decent selection, with plenty of hearty choices. However, I did note a limited variety for vegetarian and gluten-free diets, which could be improved.
Facilities
7.0
The amenities included a nice outdoor space and easy access to nearby family-friendly attractions, though I found the convenience of power outlets in the rooms lacking for charging devices.
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